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Registered NDIS Provider

Welcome to Dynamic Support Services

Working towards constant progressive change.

Who we are

Allow us to introduce ourselves

Dynamic Support Services is a leading NDIS-accredited provider, offering tailored support to individuals with disabilities and psychosocial needs. We are committed to creating safe, inclusive, and empowering environments where participants can thrive. Our services are designed to meet the unique needs of each individual, ensuring they have the abilities and support to live life to the fullest.
Find out more
Two disabled guys in the park sitting assisted by two support workers
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Founded in

Year 2017

What We Offer

Comprehensive Support Services tailored to your goals.

Here are the basics, sorted out before you take your first step.
Single-storey accessible home with a front lawn and driveway

Specialist Disability Accommodation

Purpose-built housing for high-needs participants.

Two people sharing a meal at a dining table

Supported Independent Living

Comfortable, shared living spaces designed for independence.

Support worker with a woman using a wheelchair outdoors

Respite Care

Short-term, therapeutic care in a supportive environment.

Connecting Communities, Enriching Lives (1)

Social & Community Participation

Fostering Independence Through Connection and Engagement

Dynamic Support Services _ Staff Awards Night Photos
Dynamic Support Services _ Staff Awards Night Photos (7)
Dynamic Support Services _ Staff Awards Night Photos (6)
Dynamic Support Services _ Staff Awards Night Photos (5)
Dynamic Support Services _ Staff Awards Night Photos (4)
Dynamic Support Services _ Staff Awards Night Photos (3)
Dynamic Support Services _ Staff Awards Night Photos (2)

Recognised for Excellence

Best Accommodation Finalist in Australia

Dynamic Support Services is proud to be recognised as a leader in high-quality, person-centred disability support across Australia. Our dedication to creating safe, supportive, and empowering environments has been acknowledged through multiple prestigious awards.
  • Finalists – Parramatta Local Business Awards 2025
  • Finalists – WSABE (Western Sydney Awards for Business Excellence) 2025
  • Finalists – Best Accommodation Provider in Australia 2024(Australian Disability Services Award 2024)
  • Two-Time National Enablement Award Winner (2025 & 2026) Most Outstanding Independent Supported Living (SIL) Accommodation & Disability Housing Management Team in Australia
View Awards

Why Choose Dynamic Support Services?

  • Award-Winning Services Finalist for Best Accommodation in Australia 2024, showcasing our commitment to excellence.
  • Person-Centred Care We prioritise the needs, goals, and preferences of every participant.
  • Experienced Team Our compassionate and qualified professionals are dedicated to making a meaningful difference.
  • Innovative Approach We embrace evidence-based practices and the ARC Model of Care to deliver exceptional outcomes.

Participant Stories

Words from the people we walk with

I have engaged with Dynamic Support Services (DSS) for over a year now supporting NDIS participants to access Short Term Accommodation (STA) at their site in Sydney Olympic Park. A core role of my position as a Support Coordinator is to offer choice and provide options for an array of services for my clients who are living with severe and persistent mental health issues. However, due to the consistency of prompt and professional interactions I have experienced with DSS, the clean, modern and state of the art STA facilities (which has been reinforced with feedback from the participants who have accessed their STA), DSS is at the top of the list for flexible and recovery orientated STA service provision.

Sean

NSW

I have been accessing Dynamic Support Services for around 4 years now for STA. I always receive the absolute best support from not only the support workers whom support me for my stay, but all DSS staff including management. The apartments at Olympic Park are situated perfectly for myself as I attend events regularly at Olympic Park, they are so comfortable and extremely clean. DSS assist me with not only being able to attend my events but also with meals and transportation throughout Sydney. I feel right at home from the moment of being picked up and dropped back off to go back home. I actually travel a long way to get to my STA but it is absolutely well worth it, all support workers always go above and beyond to cater for my needs. I must make special mention to Shenna, as she is so professional in everything she does. I highly recommend Dynamic Support Services to anyone, you won’t be disappointed. I always look forward to coming back.

Mike

NSW

Choosing a care service is a difficult time for families. Are we doing the right thing? Will they provide the quality of care our loved ones need and deserve? Will our loved ones be happy? I contacted several options, but wasn’t completely comfortable. That changed from our first visit to Rose House. We were immediately comfortable and impressed with Dynamic’s ethos, communications, and practices, and were very hopeful J would fit in. A year and a bit later, and we’re completely happy, confident we made the right choice. I’ve been really impressed with the level < of care and kindness J receives from the Rose team. It’s obvious to me that the team genuinely care for all their residents, meeting the needs of their different personalities. It’s also obvious that J trusts and loves her care team in return.

Tony

Participant Partner - NSW

We recently attended a call for Peter, who was being assessed for a possible infection. From the moment we arrived, it was clear that your team was exceptionally well-prepared and professional. We were given prompt access to the home and greeted warmly. Staff had all relevant documentation ready, provided a thorough and detailed handover, answered all our questions confidently, and had someone prepared to accompany the patient to the hospital. It was genuinely a pleasure to attend your care home and interact with your team. All too often, we encounter care facilities < where staff are ill-equipped to assist paramedics or provide even basic patient information. In contrast, your team demonstrated an outstanding level of patient-centred care and professionalism.

Veronica

NSW

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Australian Aboriginal Flag

Acknowledgement of Country

Dynamic Support Services respectfully acknowledges the Traditional Owners of the lands and waters across Australia. We pay our respects to Elders, past and present, and recognise their connection to Country, culture, and community. We honour the ongoing living cultures of Aboriginal and Torres Strait Islander peoples. We also acknowledge the future aspirations of all First Nations peoples.

By fostering respectful and meaningful relationships, we are committed to working toward the shared prosperity of both Indigenous and non-Indigenous Australians.
We acknowledge that this land was, is, and always will be Aboriginal land, and that sovereignty was never ceded. We stand in solidarity for reconciliation, unity, and equity for all Australians.

FAQs

Frequently Asked Questions

Everything you’re probably wondering. Here are the answers that help people feel ready to begin.

Who is eligible for Supported Independent Living (SIL)?

NDIS participants who need significant daily support, with SIL funding approved in their plan for shared or individual living.
Usually, the funding is stated in a participant’s NDIS plan—in the core section, twenty-eight days is the maximum amount a participant can utilise, and it is no greater than two weeks at a time.
A participant has the right to choose a provider that suits them. An informal support or support coordinator may assist you in making the decision.
Support Independent Living (SIL) is where a SIL provider will support a participant in a group home setting; this arrangement may be flexible. The main goal is to support the participant in their everyday life and meet their outcomes and goals.
SIL can be a forever home setting if the participant is happy to live there and receive support as long as they want. STA is only for a short period of time, during which the participant stays for support or a break.
A participant will need to gather clinical evidence and submit an application to the NDIA—Home and Living Team.
Any participant in the NDIS, however, will need to discuss this in their planning meeting. Participants will need to have respite as a goal and ensure it is stated in their NDIS plan.

The cost that is covered is their support and support only. A SIL provider can claim for the workers to support participants in their daily lives.

An activity plan will be pre-planned during their stay; it depends on the goals. For example, it could be going to the movies or going swimming.

Support Independent Living refers to the support workers who provide care to the participants in every aspect of their daily lives. Specialist Disability Accommodation refers to the dwelling in which a participant may live; this is also an assessment process.

Usually, an occupational therapist will perform a functional assessment to determine whether a participant requires staff support in order to live independently. Additional clinical documentation from allied health will also support this. Then, an application will be sent to the NDIS Home and Living team to assess the participant’s eligibility.
Yes, every case is different. A participant has the right to change SIL providers if they want to; it is their right to decide who supports them.
There are many registered NDIS Support Independent Living providers. Dynamic Support Services prides itself on the quality of care it provides, best practices, and Service delivery.

Many changes in the guidelines have come in recently from October 3rd,  2024. Please press the link for further information 

Find out more about the NDIS changes here.

Please see the attached link for the updated price guide for 2025

Find out more about the NDIS pricing here.

The guidelines contain many changes and updates. One main change is that SIL providers must be NDIS registered. Another is that STAs must have certain eligibility to access respite. Respite is to be utilised for supports to have a break.

Participants receive funding in their plans to access ‘reasonable and necessary’ services and support to support participants to pursue their goals. A participant plan is usually a year, and a planning review occurs before the plan ends to determine if their needs are still the same or if circumstances have changed.

These supports fall into 15 categories aligned with their purpose. These are:

  • Assistance with Daily Life
  • Transport
  • Consumables
  • Assistance with Social & Community Participation
  • Assistive Technology
  • Home Modifications
  • Coordination of Supports
  • Improved Living Arrangements
  • Increased Social and Community Participation
  • Finding and Keeping a Job
  • Improved Relationships
  • Improved Health and Wellbeing
  • Improved Learning
  • Improved Life Choices
  • Improved Daily Living
The meaning of respite is to have a break from one’s everyday routine. It will also be an opportunity for participants’ support and carers to have a break. This may occur due to carers’ burnout.
Participants have the right to communicate if they would like to change their support. The participant should check the service agreement in order to give notice to cease services.